Elite Vacation Rentals, a boutique vacation rental management company was formed in 2022 by Amy Ravan and Rachel Hancock. After 5+ years, of working side-by-side in the industry, they realized the need for a more personalized management approach. Amy & Rachel are tuned in to the needs of travelers and homeowners and are committed to being the only points of contact; providing timely communication and satisfaction. Elite's promise to remain a "boutique" agency gives the assurance of offering the very best vacation rental experience.
- meet the owners -
Amy Ravan
Rachel Hancock
Rachel Hancock
A true St. Augustine native, Amy's family has lived in the Ancient City since its founding in 1565. She's happy to share her extensive knowledge of the area and local tips, tricks & recommendations with guests to ensure they make the most out of their stay in the STA. An avid traveller, always staying in Airbnbs herself, Amy understands w
A true St. Augustine native, Amy's family has lived in the Ancient City since its founding in 1565. She's happy to share her extensive knowledge of the area and local tips, tricks & recommendations with guests to ensure they make the most out of their stay in the STA. An avid traveller, always staying in Airbnbs herself, Amy understands what guests are looking for in a vacation home and strives to provide guests and owners nothing short of an Elite experience.
Rachel Hancock
Rachel Hancock
Rachel Hancock
Born and raised in Michigan, Rachel made the move to Florida in 2014 and quickly fell in love with all St Augustine has to offer!
She has an adventurous spirit, is a true "people person", and is a world traveler. Having a strong work ethic and nearly 13 years in the hospitality industry makes the vacation rental sector a perfect fit for h
Born and raised in Michigan, Rachel made the move to Florida in 2014 and quickly fell in love with all St Augustine has to offer!
She has an adventurous spirit, is a true "people person", and is a world traveler. Having a strong work ethic and nearly 13 years in the hospitality industry makes the vacation rental sector a perfect fit for her career. Rachel takes pride in providing the best experience possible to homeowners and vacation guests alike.
- booking channels -
Airbnb Superhost
Guests trust that Superhosts are the best of the best and have confidence when choosing to book a Superhost home.
Superhost Benefits:
- Superhost badge on listing
- Superhost filter in search results
- Inclusion in promotional emails sent out by Airbnb
- Higher booking rates than listings without the Superhost status
Vrbo Premier Host
Premier Host is an invite-only program that recognizes owners and managers who consistently deliver great traveler experiences.
Premier Host Benefits:
- A Premier Host badge
- A Premier Host filter
- Access to the Boost program (improves search position)
- Priority support with expedited 24/7 access
Hostfully
Our vacation rental management software that provides us with a direct booking website. This option results in lower service fees for our guests than booking through third party platforms. Through this software we are also able to streamline communication for guests who have booked through all platforms ensuring the highest levels of guest satisfaction.